Support Center - Rummy 777

We're here to help! Our dedicated support team is available 24/7 to assist you with any questions or issues you may have while using our rummy platform.

How to Contact Us

Live Chat Support

Get instant help through our live chat feature available 24/7. Our support agents are ready to assist you with any queries.

Start Live Chat

Email Support

Send us an email and we'll respond within 2-4 hours during business hours. For detailed queries, email is often the best option.

Send Email

Phone Support

Call our toll-free number for immediate assistance. Available 24/7 for urgent account or payment issues.

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Frequently Asked Questions

Account & Registration

How do I create an account on Rummy 777?

Creating an account is simple! Click the Register button, enter your mobile number, verify with OTP, and you're ready to play. The entire process takes less than 2 minutes.

What documents do I need for account verification?

You'll need a government-issued photo ID (Aadhaar, PAN, Passport, or Driver's License) and address proof (utility bill, bank statement, or rental agreement).

Can I have multiple accounts?

No, each person can only have one account. Multiple accounts are strictly prohibited and will result in account termination.

Payments & Withdrawals

What payment methods do you accept?

We accept UPI, net banking, credit/debit cards, and digital wallets. All transactions are processed through secure payment gateways.

How long do withdrawals take?

UPI withdrawals are instant, while bank transfers typically take 1-3 business days. All withdrawals are subject to verification.

Is there a minimum withdrawal amount?

Yes, the minimum withdrawal amount is ₹100. There are no fees for withdrawals.

Gaming & Technical

What rummy variants are available?

We offer Points Rummy, Pool Rummy (101 and 201), and Deals Rummy with various entry levels to suit all players.

Is the platform mobile-friendly?

Yes! Our platform is fully responsive and works perfectly on smartphones, tablets, and desktops. You can play rummy anywhere, anytime.

How do I report a technical issue?

Contact our support team immediately via live chat, email, or phone. Include details about the issue and any error messages you see.

Common Support Topics

Account Issues

  • Password reset and account recovery
  • Profile information updates
  • Account verification problems
  • Login difficulties

Payment Problems

  • Deposit and withdrawal issues
  • Payment method problems
  • Transaction history queries
  • Refund requests

Gaming Support

  • Game rules and strategies
  • Tournament information
  • Fair play concerns
  • Game technical issues

Security & Safety

  • Account security concerns
  • Suspicious activity reports
  • Responsible gaming tools
  • Privacy and data protection

Response Times

Live Chat

Immediate - Available 24/7 with instant responses

Email Support

2-4 hours - During business hours (9 AM - 9 PM IST)

Phone Support

Immediate - Available 24/7 for urgent issues

Contact Information

Email Address

[email protected]

For general queries and detailed support

Phone Number

+91-9876543210

Toll-free support available 24/7

Business Hours

24/7 Support Available

Email responses: 9 AM - 9 PM IST

Emergency Support

For urgent issues that require immediate attention:

  • Account Security Breach: Call our emergency hotline immediately
  • Payment Issues: Use live chat for instant assistance
  • Technical Problems: Contact support with detailed error descriptions
  • Responsible Gaming: We provide immediate support for gaming-related concerns